{"id":2766,"date":"2016-08-14T11:54:46","date_gmt":"2016-08-14T16:54:46","guid":{"rendered":"https:\/\/nashvilleflyboard.com\/?page_id=2766"},"modified":"2022-05-07T13:18:04","modified_gmt":"2022-05-07T18:18:04","slug":"faq-terms","status":"publish","type":"page","link":"https:\/\/nashvilleflyboard.com\/faq-terms\/","title":{"rendered":"FlyBoard FAQ"},"content":{"rendered":"
[et_pb_section fb_built=”1″ module_id=”#terms” _builder_version=”3.22.3″ border_width_all=”2px” border_color_all=”#000000″ global_colors_info=”{}”][et_pb_row _builder_version=”3.25″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=”off” column_padding_mobile=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.14.7″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width_tablet=”80%” width_phone=”” width_last_edited=”on|desktop” max_width_tablet=”80%” max_width_phone=”” max_width_last_edited=”on|desktop” min_height=”1663px” custom_padding=”0px|0px|0px|0px||” hover_enabled=”0″ make_fullwidth=”on” global_colors_info=”{}” module_alignment=”center” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” background_color=”rgba(255,255,255,0.75)” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”10px|10px|10px|10px” global_colors_info=”{}”]<\/p>\n
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48 Hour Cancellation is required for all Single or Double Sessions. No refunds will be issued within 48 hours of scheduled flight time, unless due to severe<\/strong> weather (lightning, extremely high winds), or failure on Nashville FlyBoard\u2019s part to perform as agreed. You must speak to someone verbally, or receive an email to confirm that your session has been cancelled within 48 hours of scheduled event. Cancellations made within the 48 hour period will be fully refunded minus a 20% Cancellation fee.<\/p>\n Event Cancellation Policy: 30 Day Cancellation policy for any event. Zero refunds will be issued within 30 days of the event unless due to severe weather (see below). In any event Nashville FlyBoard fails to perform as agreed, you will be fully refunded.<\/p>\n Severe<\/strong> Weather<\/strong>: We fly rain or shine! We do not fly in lightning or dangerously high winds. If Nashville FlyBoard is unable to operate due to severe weather, you will be given a choice to reschedule, receive a credit as a group or individually. If you are not local to the area to accept the credit offered, you can choose to receive a partial refund if time is lost.<\/p>\n _____________________________________________________________________________<\/p>\n When you make a purchase for a gift card, you purchasing an eGift Card. If you would like to purchase a physical Gift Card: 1. put your<\/em> email address rather than the “recipient” during checkout 2.\u00a0 Email us at booking@nashvilleflyboard.com with the subject “Gift Card”\u00a0 3. Specify if you would like a Gift Card for an additional fee of $2.50, or a Gift Certificate for print at no additional charge. You will hear from our staff regarding your preference. You may contact us directly to purchase your Gift Card, but please note, our available hours are limited off season. Gift Cards are redeemable for any FlyBoard\u00ae, Hoverboard by ZR\u00ae, or ZR JetPack\u00ae that is available to book at the time of scheduling. Gift Cards are not valid for purchase of products in the Nashville FlyBoard Shop, and are\u00a0 only redeemable toward rentals. All Gift Cards expire in one year, 365 days from purchase date. Gift Cards may not be redeemed for any cash value.<\/p>\n Nashville FlyBoard will provide the 3 hour owner’s training course that is required to purchase the FlyBoard, Hoverboard, or JetPack. Please allow 3-5 days for the order to processed, and another 7 days for shipping if products are in stock, or 2-4 weeks if ordering. Prices are subject to change. Used products are sold as is. All new products come with a ZR manufacturer’s 1 year warranty for mechanical defects. This does not cover wear and tear, or aggressive riding.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”3.27.4″ background_color=”rgba(255,255,255,0.75)” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”10px|10px|10px|10px” inline_fonts=”Abel” global_colors_info=”{}”]<\/p>\n 1. Applies to 30-60 Minute FlyBoard\u00ae Sessions only. Group sessions do not apply.<\/span><\/p>\n 2. Excluded from the \u201cFly or It\u2019s Free Guarantee\u201d: Minors, People with injuries or medical conditions, do not meet our requirements as listed in our Terms above, riders who do not speak English as a first language and are unable to follow to the instruction being provided to you. You will not be refunded if you are intoxicated, or for discounted flights or flights purchased through a third party. 3. Instructor\u2019s discretion may be used to determine if the person FlyBoarding qualifies for a refund, but we’ve never had anyone who couldn’t get out of the water that met the requirements above.<\/span> FlyBoarding is VERY easy as long as you follow the Instructions provided by your guide! <\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ inner_shadow=”on” custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”3.22.3″ background_color=”#000000″ custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” padding_mobile=”off” global_colors_info=”{}”][et_pb_row padding_mobile=”off” column_padding_mobile=”on” admin_label=”row” _builder_version=”4.14.7″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.14.7″ custom_padding=”|||” hover_enabled=”0″ global_colors_info=”{}” custom_padding__hover=”|||” background_color=”#FFFFFF” sticky_enabled=”0″][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_text_color=”#000000″ background_color=”rgba(255,255,255,0.75)” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”10px|10px|10px|10px” inline_fonts=”Abel” global_colors_info=”{}” custom_margin=”||-12px|||”]<\/p>\n 1. Applies to 30-60 Minute FlyBoard\u00ae Sessions only. Group sessions do not apply, but rest assured, everyone will fly!<\/span><\/p>\n 2. Excluded from the \u201cFly or It\u2019s Free Guarantee\u201d: Minors, People with injuries or medical conditions, do not meet our requirements as listed in our Terms above, riders who do not speak English as a first language and are unable to follow to the instruction being provided to you. You will not be refunded if you are intoxicated, or for discounted flights and flights purchased through a third party. 3. Instructor\u2019s discretion may be used to determine if the person FlyBoarding qualifies for a refund, but we’ve never had anyone who couldn’t get out of the water that met the requirements above.<\/span> FlyBoarding is VERY easy. <\/span><\/p>\n [\/et_pb_text][et_pb_cta title=”More Questions?” button_url=”mailto:info@nashvilleflyboard.com” url_new_window=”on” button_text=”Get In Touch” _builder_version=”4.14.7″ use_background_color=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off” custom_padding=”8px||15px|||” sticky_enabled=”0″ background_layout=”light”]<\/p>\n If we didn’t answer all of your questions, feel free to drop us a line anytime.<\/span><\/p>\n [\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Terms & Conditions All riders must be at least 13 years old with a legal guardian present. Age 16 for Hoverboard & JetPack. If you bring a minor who does not meet our requirements, you will not be refunded. Legal Guardians must remain on the premises while your minor is FlyBoarding. All riders must weigh […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"yoast_head":"\nEvent Cancellation Policy:\u00a0<\/strong><\/em><\/span><\/h4>\n
Gift Cards<\/span><\/h3>\n
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Operator’s Training Course<\/span><\/h3>\n
Fly or It\u2019s Free Guarantee – We will give you your money back if you don’t fly, but there are a few stipulations:
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<\/span><\/strong><\/p>\nFly or It\u2019s Free Guarantee – We will give you your money back if you don’t fly, but there are a few stipulations:
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